Your “Captcha” Is Killing Your Comments
Two days ago I received an angry email from a reader who is upset because they think it is unfair that I rarely comment on their blog.
My gut reaction to their email was to respond by telling them their content is painful to read and that I despise the “captcha” they use to protect against Spam.
No one wants to have their blog populated with 1000 spam comments about SEO scams or sex products so I understand why bloggers look for tools/resources that help eliminate those problems.
But sometimes the cure can kill the patient.
It Should Be Easy To Comment
The “Captcha” and “word verification” solutions are among the biggest reasons why I don’t always comment on some blogs. If I have to spend time squinting at the screen trying to figure out what letters I need to type to post a comment there is a good chance it won’t happen.
Time is precious and I don’t want to spend mine trying to guess if I am supposed to type “wheiuthg” or “white.”
I have read posts where people express similar feelings about why they don’t like blogs that use comment systems like DISQUS and Livefyre but I see a significant distinction between the two.
There is a simple log-in procedure that I can use to participate in the comment section of blogs that use those systems. There is no guess work involved.It might not be as simple as CommentLuv (affiliate link) but it still isn’t particularly difficult either.
Remove The Hurdles
If you aren’t receiving as many comments on your blog as you want do yourself a favor and take a hard look at your blog. The first thing to do is figure out if you have any “built in” hurdles that are causing issues for your readers.
Every extra step you add to leaving a comment has an impact upon whether people will share their words of wisdom with you. What you have to figure out is what works best for your community and then go with that.
It never hurts to reach out to community members to ask for their feedback, unless you send insulting and aggressive emails in which case the response might not be the one you hope for.
What do you think?